This whirlpool microwave recall affects specific model numbers. Read the details below to check if your unit is included and what action to take.
Whirlpool over-the-range microwave fire hazard recall 2014 was initiated after the company received consumer reports of WMH series microwaves catching fire internally due to a faulty magnetron assembly that could arc and ignite the interior cavity lining.
Why This Matters
Whirlpool Corporation, working with the U.S. Consumer Product Safety Commission, recalled approximately 194,000 over-the-range microwave ovens after 36 incidents of internal fires were reported. Five of those incidents caused minor burns to consumers, and nine resulted in property damage. A microwave fire can spread rapidly to overhead cabinetry, making early detection and recall compliance critical.
Affected Models
Recalled microwaves include models WMH31017AS, WMH31017AB, WMH32519FT, WMH53520CS, and related WMH series units. The model number is located on the inner door frame and on a label inside the door cavity. Serial numbers beginning with “F” through “N” within the production date range are affected.
Production and Sale Dates
Affected units were manufactured from March 2012 through August 2014 and sold at appliance and home improvement retailers nationwide from April 2012 through October 2014, with a retail price range of approximately $250 to $450.
Required Action Steps
- Stop using the microwave immediately and unplug it from the wall outlet or switch off the dedicated circuit breaker.
- Locate your model and serial number on the door frame label and confirm whether your unit is included in the recall.
- Call Whirlpool Customer Support at 1-866-698-2538 to schedule a free replacement or repair.
- Do not attempt to use the microwave even for brief tasks — arcing can occur without visible warning signs.
- If smoke or flames are observed, do not open the microwave door; call 911 immediately.
Contact information: Whirlpool Customer Support: 1-866-698-2538 | CPSC Recall Hotline: 1-800-638-2772 | cpsc.gov
Urgency Level: HIGH. An internal microwave fire can ignite surrounding cabinetry within seconds. Stop use immediately and contact Whirlpool for your free remedy under CPSC Recall #14-152.
Read this important safety alert regarding whirlpool microwave fire hazard 2014 for affected Whirlpool models.
Related Resources
Find important safety and recall information, and get your Whirlpool appliance serviced promptly.
- Whirlpool Microwave Repair Service
- Whirlpool Microwave Error Codes
- Safety Notices & Recalls
- Schedule Whirlpool Repair
For more information, visit CPSC Whirlpool Recall Database and Whirlpool Official Support.