Whirlpool Front-Load Washer Mold Class Action 2016 | CPSC

This whirlpool front recall affects specific model numbers. Read the details below to check if your unit is included and what action to take.

Whirlpool front-load washer mold and mildew recall notice 2016 addresses a documented defect in the WFW and Duet series door boot seal that allows moisture to accumulate in folds of the rubber gasket, fostering toxic mold and mildew growth that poses a health hazard to consumers.

Why This Matters

Following years of consumer complaints and a class-action settlement, Whirlpool acknowledged that the door gasket design on WFW/Duet series washers traps water and detergent residue, creating conditions for Stachybotrys and Cladosporium mold growth. Exposure to these molds can cause respiratory irritation, allergic reactions, and in vulnerable individuals, serious health complications. The CPSC received over 2,100 consumer complaints related to this issue.

Affected Models

Models include WFW9150WW, WFW9351YW, WFW94HEXW, WFW96HEAW, WFW97HEXW, and the broader Whirlpool Duet and Duet HT series manufactured between 2001 and 2010. Check the serial plate on the inner door frame for your model number.

Production and Sale Dates

Affected washers were manufactured from 2001 through 2010 and sold at appliance retailers and department stores throughout the United States. Units remain in service in millions of homes and may still exhibit the gasket defect even after years of use.

Required Action Steps

  1. Inspect the rubber door boot seal for visible black or green mold growth and musty odors after each use.
  2. Contact Whirlpool at 1-866-698-2538 to request a free gasket replacement if your model is covered under the class-action settlement terms.
  3. Run a monthly Affresh or hot-water cleaning cycle with washer cleaner tablets to reduce mold accumulation.
  4. Leave the washer door ajar after each cycle to allow the drum and gasket to dry completely.
  5. Wipe the gasket folds dry with a clean cloth after every wash load as a preventive measure.
  6. If mold is extensive or family members experience respiratory symptoms, discontinue use and seek medical advice.

Contact information: Whirlpool Customer Support: 1-866-698-2538 | CPSC Recall Hotline: 1-800-638-2772 | cpsc.gov

Urgency Level: MODERATE-HIGH. Mold exposure poses a real health risk, particularly to children, the elderly, and those with respiratory conditions. Contact Whirlpool promptly under CPSC Advisory #16-031 to obtain your free door seal remedy.

Read this important safety alert regarding whirlpool front-load washer mold class action 2016 for affected Whirlpool models.

Related Resources

Find important safety and recall information, and get your Whirlpool appliance serviced promptly.

For more information, visit CPSC Whirlpool Recall Database and Whirlpool Official Support.

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